This airport is alright. Just be patient because you are going to be waiting. Customer service is more or less non-existent in Cuba. The airport staff is very rude, slow and no one looks pleasant. Anyways, we got off our CUBANA flight and headed for our luggage. We waited over an hour for our luggage, the CUBANA airlines staff's luggage came out first. They would release the luggage, then stop and then 15 minutes later, more would come. Slow to say the least. After we got our luggage we headed to immigration. The immigration part didn't take too long. They ask you a series of questions, the first is if you speak or understand Spanish. If you "look Cuban" which in Cuba really means Black, Mulatto or very tanned, DO NOT ANSWER THEIR QUESTION IN SPANISH. Even if you do speak and/or understand Spanish (like myself), just say "English" and proceed with the immigration process. If you answer "yes" they will then harass you with questions, because they wi...
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